FAQ

To check to see if Pine Belt fiber-to-the-home service is currently available in your neighborhood, just enter your home address here. This will tell you if service is currently available, if your neighborhood is in the construction phase and service will be available soon, or if service is not available. If service is not available, you can add your name to a list to show your interest in getting service in the future.

Pine Belt will provide all of the necessary internet gateway equipment you will need to get your service started. Standard Wi-Fi service is included free in all Internet packages. Have your own Wi-Fi equipment? No problem! Most equipment is able to work without an issue dependent on device.

To see our current sales promotions, just complete the form here. Once you submit the form, you will be provided with all the offers currently available for your neighborhood. This will ensure you are getting the best price available.

By signing up for Pine Belt service before construction is complete, you can guarantee that you will get service installed as soon as it is available. Plus, we frequently offer special pre-install pricing when you sign up early. Getting the best price on your service, often locked in, means you can start experiencing fiber Internet at its lowest price!

Pine Belt is a local company, headquartered in Arlington, Alabama with locations and local teams in Butler, Camden, Linden, Grove Hill, and Selma. In addition to our fiber services, we also offer wireless internet throughout most areas of Choctaw, Dallas, Marengo, Perry, and Wilcox Counties.. We’re a company of people who derive genuine satisfaction from taking care of each other, our customers, and our community. Which means we do things a little differently than most telecom companies. Our 35+ employees work night and day to provide a personalized and positive experience for all our customers. We stand behind our work and appreciate the opportunity to serve you! Welcome to Pine Belt!

Pine Belt’s fiber-to-the-home technology is the fastest and most reliable way to access the Internet. It provides a seamless, nearly instantaneous connection so you don’t have to worry about buffering, or pages taking too long to load. It also means that everyone in your household can play games, watch TV, work, and browse the Internet simultaneously, without slowing things down for everyone else. Here’s what’s different about Pine Belt’s fiber-to-the-home services:

• Newer Technology: The difference between copper and fiber has been likened to the difference between the telegraph and the telephone. Fiber to the home uses fiber optic cable that contains strands of glass, thinner than a human hair. It carries digital information over long distances using pulses of light, instead of electricity, like traditional copper cable.
• Speed: Internet over Pine Belt’s fiber-to-the-home network is noticeably and measurably faster. In fact, Pine Belt offers speeds up to 1 Gig (1,000Mb)! You can easily share photos, videos, work from home, and do online gaming without a second thought. No more video buffering or waiting for your files to download.
• Bandwidth: With fiber-to-the-home, slow or lagging Internet becomes a thing of the past. Light is efficient, so fiber cables carry more information – thousands of times more than copper wire. That means you won’t notice any slowdowns during the peak times of day when your neighbors are on the internet too.
• Reliable: Fiber to the home technology is pretty much immune to many of the factors and interferences that affect copper cable. Also, it won’t falter under harsh weather conditions and electrical surges. That all adds up to less downtime for you!
• Increased Home Values: A study found that fiber-to-the-home may increase a home’s value by up to 3.1 percent (according to the Fiber to the Home Council Americas).